Focus Areas
Implementation Modernization
Implementation Modernization
Implementation Modernization
Whether you are a SaaS native or you have migrated your technologies to offer them as SaaS solutions, your TTV and ARR depends on your professional services teams performance. Achieve modernized implementation teams with Zero Drag IP alongside technology enabled delivery.
Leveraging AI for Delivery
Implementation Modernization
Implementation Modernization
Professional services teams are leveraging AI for speed, accuracy, and customer satisfaction. Zero Drag can help you with your AI Strategy, application, and ensure you maximize the value for your teams and customers.
Customer Focused Journeys
What is your customer actually trying to accomplish? Are you aligned to meet the need? Do you know the Archetypes you are serving? Zero Drag's Wind Tunnel gets past belief and to the customer's words and metrics.
Creating Productized Services
While you are seeking to speed up your delivery processes, are you still treating every implementation as a clean sheet of paper? Have you identified patterns to create compossible solutions? We can help you find the patterns, productize them, and integrate them into your implementation tool kit.
Zero Drag Wind Tunnel
Born out of the MIT and Harvard processes that evolved into modern day Agile and Design Thinking Workshops, the Wind Tunnel quickly gets to the root cause of process drag, identifies solutions, and yields a roadmap with broad-based support to quickly deliver value. Professional Facilitators work with Subject Matter Experts and your team to embrace and extend your methods and culture into high performing delivery engine.
Working together, we co-create the outcome based on our shared understanding and best practices.