Focus Areas
Implementation Modernization
Whether you are a SaaS native or you have migrated your technologies to offer them as SaaS solutions, your TTV and ARR depends on your professional services teams performance. Achieve modernized implementation teams with Zero Drag IP alongside technology enabled delivery.
Leveraging AI
We guide executives through pragmatic AI adoption—from strategy and roadmap to pilot-to-production implementation of generative AI, machine learning, RPA, and NLP. We help you embed AI into core operations, customer journeys, and implementations. We ensure quick wins, measurable ROI, and a future-proof organization.
Customer Focused Journeys
What is your customer actually trying to accomplish? Are you aligned to meet the need? Do you know the Archetypes you are serving? Zero Drag's Design Thinking Workshops gets past belief and to the customer's words and metrics.
Creating Productized Services
While you are seeking to speed up your delivery processes, are you still treating every implementation as a clean sheet of paper? If not the entire process, have you identified patterns you can apply to compossible solutions? We can help you find the patterns, productize them, and integrate them into your implementation tool kit.