At a Glance
200%
Revenue Growth / 6 Mo
50%
Cost Reduction
98%
Cycle Time Reduction
99%
DSO Reduction
3x
Customer Sat
60%
Faster Onboarding
Outcome Detail

The Full Record

200%
Revenue Growth
Rebuilt operating models and implemented AI-assisted standardized playbooks to deliver 200% revenue growth within a 6-month engagement for a professional services firm.
Zero Drag Engagement · Professional Services
50%
Cost Reduction
Drove 50% delivery cost reduction through AI-enabled capacity planning, contractor channel development, and resource recomposition aligned to core competencies.
Zero Drag Engagement · Analytics & Consulting
30%
Margin on All Work
Achieved 30% margin across all engagements by eliminating low-value bespoke work, aligning compensation to delivery habits, and activating a contractor channel.
Turnaround Engagement · Consulting Firm
33%
Client Base Expansion
Grew the active client base by 33% in 6 months through operational efficiency gains that freed capacity to take on new engagements without adding headcount.
Zero Drag Engagement · PS Transformation
23%
Delivery Cost Reduction
Achieved 23% delivery cost reduction and 18% utilization increase across a $30M+ portfolio through standardized agile models and structured capacity planning.
Enterprise Portfolio · Aerospace & Manufacturing
18%
Utilization Increase
Raised team utilization 18% through AI-powered capacity planning dashboards and resource reallocation frameworks built on real-time delivery data.
Enterprise Delivery Org · $30M Portfolio
60%
Faster Onboarding
Reduced platform onboarding time 60% through standardized delivery frameworks and AI-generated client configuration documents, boosting inbound leads 40%.
Payment Processing · API Modernization
40%
Inbound Lead Increase
Faster, more consistent onboarding turned implementation velocity into a marketing asset. Inbound leads grew 40% as word-of-mouth from successful clients compounded.
Payment Processing · API Platform
98%
Cycle Time Reduction
Eliminated 98% of revenue recognition cycle time through governed analytics delivery and AI-augmented process automation across a global technology portfolio.
Global Technology Client · Analytics Transformation
3x
Customer Satisfaction
Customer satisfaction tripled after Design Thinking-led product rationalization and GTM redesign replaced a fragmented product portfolio with a streamlined, API-first offering.
Enterprise Payments · Competitive Modernization
99%
DSO Reduction
Reduced Days Sales Outstanding from 300 days to 4 by applying Claude AI to automate invoice bottlenecks and modernizing global delivery resource workflows end-to-end.
Telecom / Infrastructure · Global Operations
↑NPS
Net Promoter Score
Significant NPS improvement within two quarters after standardized CRM onboarding playbooks and Claude-AI-generated configuration documents reduced client friction throughout the journey.
CRM & Customer Experience · Enterprise Tech
How We Get Here

The Zero Drag
Engagement Model

01
Diagnose

Identify real drag — bottlenecks, knowledge gaps, scope failures, and financial leakage — using Wind Tunnel assessment and AI-accelerated data analysis.

02
Design

Co-create the future state with your stakeholders. Score and prioritize interventions by ROI using the Priority Cube framework.

03
Deploy

Build AI applications, implement playbooks, deploy governance frameworks. Embed with your team to drive adoption, not just documentation.

04
Accelerate

Continuously measure margin, utilization, TTV, and satisfaction. Refine as results compound. Leave clients self-sufficient with durable capability.

Your Turn

What Will Your
Number Be?

Every engagement starts with a conversation about where your drag is. Let's find it.