Business strategy team collaborating around a conference table
25+
Years Delivery
Excellence
Our Mission

Closing the
Modernization Gap

Too many organizations are running delivery operations on tribal knowledge, bespoke projects, and slow-moving manual processes — while AI and modern tooling sit unused on the shelf. Zero Drag closes that gap: combining structured delivery governance with Claude AI and OpenAI capabilities to turn any delivery team into a repeatable, scalable growth engine.

AI Application Development
Delivery Governance & P&L
Team Methodology Transfer
Playbook & Template Design
Claude API & OpenAI Integration
Resource Planning & Utilization
Time-to-Value Acceleration
Cross-Sell / Upsell Frameworks
How We Work

Three Engagement Modes

Developers building software
01 · Build for You

We design, build, and deploy production AI applications for your organization — scoped clearly, delivered with governance, measured on ROI from day one.

Team collaborating in office
02 · Build With You

We embed with your team, transfer methodology, and build AI capability in-house. You leave self-sufficient — with toolchains, playbooks, and skills that don't walk out the door when we do.

Executive performance review session
03 · Modernize Your Delivery

Delivery teams that run on tribal knowledge and bespoke projects get the Zero Drag treatment: standardized playbooks, AI-assisted governance, and margin performance tracking at every level.

AI Technology Stack
Anthropic ClaudeClaude 3.5 Sonnet · Claude API · Claude Code · MCP
OpenAIGPT-4o · Assistants API · Embeddings · Fine-tuning
Agentic WorkflowsTool Use · RAG Pipelines · MCP Servers · Automation
Delivery IntelligenceKPI Dashboards · Forecasting · Health Monitoring
Engagement Model

The Zero Drag
Process

01
Diagnose

Wind Tunnel assessment identifies real drag — bottlenecks, knowledge gaps, scope failures, and financial leakage. Claude AI accelerates pattern recognition across your delivery and operational data.

02
Design

Co-create the future state with your stakeholders using Design Thinking and the Priority Cube. Score, weight, and align on highest-ROI interventions first.

03
Deploy

Build AI applications, implement delivery playbooks, and deploy governance frameworks. For teams building in-house, we embed and transfer. For teams needing apps built, we deliver to production.

04
Accelerate

Measure margin, utilization, TTV, and satisfaction continuously via AI dashboards. We leave clients self-sufficient — with methodology, tooling, and governance internalized.

Work With Us

Let's Remove
the Drag

Ready to build, modernize, or transfer? Tell us where the drag is and we'll build a plan.